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Artikel

09 januari 2008 08:52

A Digital Library for Malay World Studies: Redundant or Relevant?

A Digital Library for Malay World Studies: Redundant or Relevant?

By : Supyan Hussin, & Ding Choo Ming

Abstract

Computer technology is transforming libraries in fundamental ways. The simultaneous emergence of  the powerful technologies for the storage, retrieval, use of images and text, combined with what can only be called an entirely new  set of scholarly disciplines in a new information environment imposes an agonizingly difficult set of choices and problems on  all libraries. Bu, ,this expansion of the ambit of scholarship is remarkably well-suited to the power the new technology offer. The technologies we now associate with WWW and Internet have increasingly made images, sound and full-motion video available to anyone with a desktop computer of reasonable power. The opportunities and challenges inherent in these changes are vast and largely unexplored. How will libraries react to the newly emerged digital information environment, which is  necessarily incomplete with so many parameters not yet fixed? The revolution is far from over. Though no one knows exactly what to expect, more and more users have an opinion about how they prefer to retrieve information. They are expecting more than what the traditional libraries can deliver! Will print-based libraries be replaced by digital libraries?  Why? Are traditional libraries redundant or irrelevant? These are some of the soul-searching issues facing print-based libraries now. Capitalizing IT, ATMA has developed portal on Malay world studies at www.malaycivilization.com. Living in complex times, filled with uncertainty and marked by  globalization, our move is only a small step in our giant stride to globalize Malay world information digitally. This integrated portal has great appeal to researchers the world over.

New Information Environment

The dream of a great virtual library has been shared by Sutherland is his article in The New Straits Times. His dream is based on two facts: Firstly. great libraries, like great forests, take cen­turies to grow and  can be destroyed in hours. Secondly, library materials disintegrated through borrowings, photocopying and environmental factors. He added “Even rare-book curators, who wear cotton gloves to keep finger-acid off pages, know that every time one of their beloved volumes is consulted, its life is shortened. The temper­ature and humidity comfortable for human beings is disastrous for paper” He continued that  such  problems make Google, a web-search company, to digitize for circulation on the web a vast collection of out-of-copyright items and to create a giant virtual library, with five of the English-speaking world‘s grandest libraries: of Harvard, Stanford, Oxford, and Michigan universities, and the New York Public Library,  which have the representation of almost all the great books of the West, indeed a great news (Sutherland 2005).

The above-mentioned excitement solves conservation problems for the library, and creates a new library environment in that today‘s students are web-oriented. They see the libraries as a kind of cemetery, a place for dead thinking and very old people. They want information instantly and  drink, smoke, listen to music and talk at the same time.(Sutherland 2005). But, there are problems. Rightly, Sutherland (200 asks “Why should we expect the biggest, most expensively compiled library in the world to be free? How can Google sell this huge giveaway to its shareholders? Why would Harvard, which charges out­siders US$800 (RM3,040) a year for reader‘s privileges at its Widener library, "give away" material for nothing? How will Harvard explain this generosity to its hard-headed trustees (not to say its un­dergraduates, paying US$30,000 a year in tuition fees)? Ostensibly, Google is undertaking the virtual library project as an adjunct to its Google‘s Print service, which makes excerpts available on­line of books that are in copyright. The payoff for the user is that the online version is searchable, cut-and-pastable and downloadable … Whether or not Google chooses to exercise its rights, it and its library partners will be owners of the newly processed prop­erty. So the vast reservoir of material in the out-of-copyright public domain will become "proprietary", or pay-per-view. If we get access, it will be because we are "allowed", not because we have the right. Great Books will go the way of Test cricket. You don‘t pay, you don‘t see.” (Sutherland 2005)

Started with the above prologue, this paper shall examine the transformation of traditional print-based library to more digital library in the context of the underlying technologies which have empowered us to perform the following tasks:

  1. To manage digitization process, storage of digital content and access to digitized images
  2. To do bibliographical enrichment, like adding links to  incorporating titles, contents, reviews, dust covers and other enhanced information into traditional descriptive records about library holdings,
  3. To manage and integrate information from multiple suppliers with multiple hosts/ metadata formats. 
  4. To support resource discovery and searching and document delivery

The above-mentioned task can now be done very effectively with digital materials. In addition,  ICT has challenged us to come up with new thinking, approaches and strategies in dealing with the range of accessibility and preservation problems that librarians and users are confronted with. Is it not  librarians‘ common aspirations in heightening  user satisfaction, in recall and precision in terms of their overriding concern  for easy, convenient and fast access to information?  There is indeed no clash of values and aspirations between the traditional and digital  libraries.  What the new millennium has presented us are new challenges as well as opportunities. This requires us to engage in deep soul-searching and to  reflect on past events in order to map out the future course for information management, individually and collectively.  With more and more digital information becoming a better alternative, the  traditional ways to access information need transformation. More and more new technologies are imposing new ways of closeness, interpretation and interaction with information, and above all, the materials coming to the users, instead of the other way. The paradox is though the proportion of electronic information media has increased rapidly,  it is difficult to cut back on printed materials. Anyway,  libraries now have the most heterogeneous materials for the first time in history. But, it is most unfortunate that technological challenge for libraries comes at the time libraries are experiencing inflation and budget cuts. Subscription prices of academic journals have increased by on average around 350 to 400% over the last twenty years (Saur 2003: 286). While there is no financial magic to solve this problem of constraining resources, technology itself may offer some relief in terms of forced massive budget cuts, staff cutbacks and reduction in library service and operation.  In terms of collection development, Greenberg (1998:50) feels that it was easier to Harvard University, founded in 1636, to build her collection than most libraries  now, though  no library has been  financially able to provide access to the complete library information on its own.  But, libraries now are in a better position to develop network to supply more  materials than in the past. The main issue is not what technology to us, but how to take advantage  of it to make us empowered, viable and effective.  The proliferation of new information on one hand, and  the rise of new technologies to facilitate scholarship on the other hand, does not really allow us to think very differently about the role of library and documentation center (Greenberg, 1998: 50). Users now need more and more  diverse  materials than they have ever needed before, both just-in-case and just-in-time. There is no way a library can collect everything that any scholar is ever likely to need.

PROBLEMS OF PRESENT ACCESS AND FUTURE PRESERVATION

The great expansion of World Wide Web in recent  years  have pushed forward a new cyberworld  where more and more digital information is made  accessible to more and more people. New technologies are not only  making it much easier for users to find what they want, but also empower librarians to be more collaborative about collections, to share resources, to think in terms of access rather than ownership, to provide materials to users just-in-time, rather than  just-in-case, and to combine preservation for the future with access for the present. But,  many social concerns of human beings have blocked them from reaching the full realization of the information age (Chih Wang 2003:219). By imposing rules, including library opening and closing hours, many users have been restricted from free flow of information in the newly emerged information environment. Are the rules and restrictions the rightful steps to protect the materials? To circumvent the inconveniences,  many users familiar with digital information have turned away from patronizing traditional libraries.  Though it is a fact that  books and journals disintegrated through constant use and photocopying, are printed materials really safe in the libraries?  Many books and reports, for instance,  in closed collection have been damaged by insects, humidity and other environmental problems  beyond the control of library rules as well as the ignorance of librarians. Worse, the restrictive library rules also turn librarians into custodians, and not information providers in the real sense of the word. Saying that, the right to free flow of information now faces the strongest challenges as an  increasing number of users  giving up their rights  and turn away from the libraries. In this context,  the  advances of  information technology in recent years  turned  out to be meaningless to them in terms of freedom and the free flow of information. Here, we have missed  the forest for the trees, by focusing on the on the wrong component in the library services. Library rules  are weak and passed for the wrong reasons, not addressing the real information needs of the users. The rules should protect the library materials and attract more users to the collections.

The relationship between users and libraries has been strained by the unfashionable library rules. Malaysian Copyright Act  was a direct reproduction of the British law. It was  passed as a sign of sovereignty. It was not surprising that the law remained irrelevant in protecting copyright and promoting creativity, fuelling recent criticism from both creators and user of intellectual property. It was of little relevance to the greater mass of our people, who relied on oral tradition and culture for information access until 1950s. Until then,  information has been  shared among  the communities with no direct economic gains, except for information in possession of groups, like traditional healers, as a source of livelihood. Such information is socially patented. We blame the colonial legacy for most  of the current problems, but not  ourselves, although it is evident that the colonialism  had significant impact on post-colonial Malaysia. In the light of emerging  technological innovations and media, many librarians still firmly tied themselves to the past and acted as custodians!. Users now want more “protected works” to be transferred to databases for easy access and librarians as information  providers. In addition, long term preservation interest now is no longer the preservation of media, which have weight and occupy space, but the integrity and authenticity of the information as originally recorded.   Digital information is separable from  its medium which has become less intrinsic interest. Its  preservation means it  is ‘copied‘ or  ‘refreshed” from old to new technologies as they become available and as the old technologies ceased being supported by vendors and the user community! But, if the print documents are not digitized, no electronic system, however excellent, will be able to process and disseminate them. This is especially so with Malaysiana or Malay world‘s materials, called by different names in different libraries all over Southeast Asia. So far, libraries possessing them  exercise supreme  control over the fate of these materials, rarely circulated and are often fragile.  Of small-print run and often unpublished, they are in a way rare and unique, representing “scholarly” treasure of vast importance, thus give great pride to the libraries owning them. In other words, special collections are an important part of what make each great library unique. They  provide the most basic access: available for reference only during library opening hours. But, in a world of increasingly uniform access to published literature as networked information, the issues are how to provide incentives to encourage these libraries to convert the materials to digital form and make them available. No matter what the reasons might be, there is an overwhelming need for a digitization project  in Malaysia which will serve eventually as Memory of the Malay World, similar in objectives  and  spheres of action as Memory of the World in the United States, or Google‘s Virtual Library project. While individual libraries  will have to make difficult choices about resource allocations, based on local program objectives, it is clear that the scale of the transition  to digital collection is beyond the ability of  many “small and poorly endowed” libraries. Thus, there is an urgent need  of  coordinated national and international program to manage the digitization of the out-of-copy-right published materials held in libraries, which forms our scholarly  and social heritage. It can be done through UNESCO and The Library Associations of Malaysia, Singapore, Indonesia!

IT EMPOWERMENT: MOVING TOWARDS VIRTUAL LIBRARY

Being in the Malay world, the so-called Malay world information “catchment area”, we have no reason to be suffering from inaccessibility to such information. The problem is not the lack of indigenous information, but the viable methods of managing them and ensuring their distribution.   An enormous amount of Malay world research materials still remains with us, despite that a great number of them have been moved to libraries and museums in Europe in the past. Exist in a hodgepodge of media and formats, many of them will never become popularly and publicly known and will not sustain research in the future, unless they are prudently managed and preserved. Thus, part of the responsibility of digitally documenting and preserving them falls naturally on research institutions such as ATMA. Since April 1999, under the new leadership of Prof Shamsul Amri Baharuddin, ATMA has invested heavily in developing databases, one after another, each complementing and enriching the other. Today, we have twelve different databases reachable through our portal, www.malaycivilization.com, constructed with a grant from DAGS (Demonstrator Application Grant Scheme) through MIMOS. This achievement has been necessary not only in order to ensure that the abundance of indigenous information is available all the time, but also to build local competence and capability in documenting, and lessen our dependence on American or European publishers and database manufacturers.  

We capitalize on ICT as it holds great promise for knowledge  management. It revolutionizes how we capture, store, disseminate and access to our local information and how we cope with the exponential growth of international knowledge. More importantly, digital technologies not only decline rapidly in cost, but also that Internet is expanding  at an average rate of 69 new hosts and 23 new domains per minute, and is expected to reach a total of one million hosts in 2005 (Chih Wang 2003: 213). This miraculous development has brought forth the dawn of information age and the coming of cyberworld. Technologically, Internet is now accessible by many types of computers. Following its accelerated  growth,  Internet has become global information highway  to which millions of people in the world connect for business, information, learning, research, entertainment and others. Though currently finding ourselves in the middle of the information age,  we are suffering from information anxiety caused by “infoglut” -  caused by information overload  from the West on one hand, but  inforfamine” in terms of Malay World on the other hand. We are also aware of the rate of technological diffusion in Malaysia has outpaced that in most other countries in the Third World, but this pace of development is not  matched with the necessary re-awakening, re-thinking and digital re-orientation. There are numerous digitization projects all over the country as reported in various seminars  and workshops in recent years. But, many of them cannot sustain, while the others are stored in personal files on individual  computers, consequently, very little is shared and easily accessible over the Internet. Inspired by CD-Rom, WWW and the Memory of America (Ding 1999), our  portal www.malaycivlization.com is designed not only as antidote to the “infoglut” and “infofamine” problems, but also to globalize Malay world information. We capitalize IT as its growth and expansion has not only gripped our imagination of  new approach to information management, but also empower us to do it,  no less than  other users and vendors,  ever since the popularization of the concept at the end of 1980s. It is predicted that the growth of e-solution, including databases and portals, will be phenomenal as it will become a standard component of successful knowledge management implementation in years to come, particularly its effectiveness in delivering personalized information and other in-context information gathered through internal and external sources globally 24 hours a day. We focus on information management, rather than IT, although information management is indelibly linked to IT and technological innovations. We are more concerned with repackaging of Malay world information. Thus, our fundamental mission is to develop and improve our portal to offer the right knowledge to the right people at the right time and helping people to share and put information into action in ways that will heighten and broaden research on Malay world. This conscious effort involves a multi-disciplined approach that integrates business strategy, cultural values and work process. We use IT to carry out such functions as capturing, storing, searching, retrieving, navigating, synthesizing, maintaining and structuring information. In this context, computer is only a tool, and not necessarily a solution.  Saying that, portal is only an interface, where information exchange and knowledge transfer take place, but it is one important component of successful knowledge management involving strategy, measurement, policy, contents, process, technology, culture, thus  we focus equally on cultural transformation and technology transfer.

Realizing that the tactical advantages offered by IT cannot be confused with the fundamental changes required for effective knowledge management, we identify the documents relevant at international, regional, national and local levels, and incorporate them into our portal to facilitate their preservation and better accessibility world-wide digitally. PADAT is our first project. It is being expanded and updated daily with more than 48,000 entries to-date. After five years and investing more than RM 2 million, we have  now 11 databases, one complimenting the other (Ding & Supyan 2002) (See appendix). The fruits of our labor is also measurable through the number of users increasing from time to time.  The other challenging task is our activities for outreach and awareness raising and disaster prevention. Without a doubt, among the most absorbing and exciting tasks carried out is  to provide access to more  Malay world information to more people, faster and easier than ever before by creatively harnessing technology in meeting the needs of emerging attitudes of users in the growing electronic library environment. This new  emphasis on convenience and speed has significant implications not only because it is spilling over to user expectations for materials in print formats, but libraries are pressurized to develop rapid delivery of books and to fax journal articles to users, without them coming to the library or documentation center, if possible. See diagram below:

The changing needs and expectations of users are natural, accompanied by and connected to the sweeping changes taking place in computer technology! Is it not that university and public libraries have offered computer-assisted services in OPAC, database searching, and others since 1980s? We have devised  library operations and services that need little human intervention. Now, we have to contemplate how much further we can do! It is both a challenge and an opportunity. The only way we can hope to respond to the new expectation is by means of the technology that raises the expectations! Now, libraries have to create value-added-services by personalizing, aggregating and integrating the human, structural and relational capitals. To do that, we need the required human recourses. They must be trained, experienced, knowledgeable, skilful, innovative, competent, intelligent, creative, capable of problem-solving, and able to work together as a team. Because of technology, we are increasingly offering larger amounts of information to user whenever they are located, as long as they have some manner of networked connection to the libraries. This is termed as a virtual presence of library materials Thus, we have to create a virtual presence of professionals to match the virtual presence of the information! And to provide personalized services virtually, the staff must know the systems,  processes, methods, best practices,  copyrights, patents, trade secrets, brands and techniques and have good  relationship with customers, suppliers and external organizations. Personalized service gaining importance because each article is unique and specific to every user who not only has different motivation, ability, performance,  education, learning, training, values and beliefs, but also able to do research at his or her own pace. To be able to do it, each article should be easily shared, used, re-used, identified and  transmitted, and no longer used by one person at a time, which is now considered a luxury. Nevertheless,  the unrestrained growth of information and database access, accompanied by chaotic, haphazard and non-existent control mechanism and finding aids  has driven the imagination wild and stimulate the appetite  for everything! In the context of the ever-increasing powerful technology,  we can imagine a new generation of information users for whom the traditional library methods are anachronistic and information mediation inadequate! Saur (2003: 286) Libraries an, users and  publishers share the same goals and problems Libraries must  work on retaining their position as information and knowledge centers In this context, users and libraries are partners. This partnership must be strengthened and expanded. Libraries cannot be drifting into the future while either holding on to the old ways or leave whatever that need to be done to the commercial world! The worst nightmare will be the users will flounder in an increasing assortment of proprietary system and invisible sources of information. At ATMA, we do what we can one at a time and to ensure that we must not fail in whatever we do!

SURVIVAL OF THE FITTEST: TRADITIONAL AND DIGITAL LIBRARIES

Fifteen years ago, 98% of all information was still distributed in paper form; but now not only the proportion of digital information is continually increasing, but also that they are delivered without the help of libraries, book sellers or publishers (Saur 2003: 286).  In the context of the ever-increasing powerful technology, more and more people from new generation of information seekers are finding that the  traditional library and methods are anachronistic and inadequate. This is partly because technology, joined with the transformation of scholarly work taking place in the last several decades, has created a set of appetites that traditional libraries cannot satisfy. Challenges and opportunities have always been imposed on traditional libraries regarding where to invest for the future to meet the changing scholarship and changing technology (Greenberg (1998: 44). In the meantime, many librarians are worrying about the life span of digital information  which is in danger of disappearing due to the accelerated change in the technology, the volatility of the carriers of digital information,  the difficulties presented for the credibility of the data stored,  which could be altered and even eliminated intentionally or unintentionally (Ding  2000) The other problems making them worried  how and where  can they be included in the virtual world, an increasingly dehumanized environment? While technology is the key to success in creating a new information environment, quick and complete access, virtual presence of information, can we eradicate the presence of librarians?  Harnessing technology, understanding users, learning new systems and developing new organization models require not only our best efforts, but also best skills. Learning new skills is not a cause for embarrassment. Now, life-long learning is the new life-style! We have to educate ourselves before educating our users!   The other challenge is to develop our own capacity building to sustain it. Though location diminishes in importance, we may explore sharing reference experts among several institutions by means of networking. There are dozens of such possibilities we have yet to discover and explore. There is a certain excitement and entrepreneurial flavor associated with ventures in new technology, helping developing the infrastructure for the new information environment.

How will librarians react to the new and different knowledge environment, which is necessarily incomplete with so many parameters not yet fixed? As digital revolution is far from over, no one knows exactly what to expect. Nevertheless, users now not only has an opinion about how they prefer to retrieve information, but also will be expecting more than what the traditional libraries can deliver! The issue is not that the creation of virtual libraries spanning the globe is still a dream. That should not be an excuse for not digitizing materials to help to close the gap between promise and reality. Another reality  is attitudes are changing rapidly. More and more users, scholars, publishers and the general public are no longer  viewing  libraries now as before.  No matter which direction we are moving to, we must be mindful of the primary and urgent need to use the mix of technologies – analog and digital – most appropriate to the task. Saying that, libraries should not  continue operating as in the past! Librarians should begin to digitize materials in the collection to make them available in the Internet, beyond their own buildings to cater for new trends in scholarship because of the transformations of subject and objects of humanities research and teaching in the last three decades.  Users are interested in finding  photos, prints, textiles, drawings, newspapers, microfilms and manuscripts in digital form because of convenience, fast, and high precision. In today‘s networked environment, materials can be found and examined from almost anywhere, without time constraints, as long as we have access to a computer with a modem and communication software. Scholars  are interested  in any form of access that will free up time and allow them to work whenever and wherever. They do not have to be  dictated by the opening hours of the library or the availability of the staff. The challenges and choices are not  whether  libraries are prepared for that, but how to  prioritize these tasks because of budget and staff constrains. The issue here is do we know our immediate problem. The more we know about the problem we need to solve and why we need to solve it, the easier it is to select the right tool for the right job. Any investment we make in converting library materials with long term value to digital image is well spent on behalf library  patrons,  present and future! To us at ATMA, learning more about user‘s preferences and expectations is one new service opportunity. Because we cannot do everything, we must be sure that we are doing the right thing. In other words, our choices need be conscious ones. We must be prepared to do less than we have done in some areas in order to take on a new responsibility. It is that sort of choices we need to be making as a way of permitting us to do other things. The fundamental goal of library now is to ensure continuing access to materials for as long as those data have value. The need to digitize has complicated library work considerably and also made library operation a lot more expensive! The process of creating and  maintaining digital resources is certainly expensive, not only in terms of equipment and technology, but also in manpower. But, the cost per page  for scanning materials into digital form continues to drop as the process becomes more automated. The transformation of microforms and photographs and music is getting cheaper and faster.

The simultaneous emergence of  powerful technologies for storage, retrieval and use of images and text, combined with what is called a new  set of scholarly disciplines, impose an agonizingly difficult set of choices and problems on  all libraries (Greenberg (1998: 46). It is here that our integrated portal at ATMA has great appeal to researchers. With our portal in Internet, users can perform a range of searches in a variety of contexts in one location, without having to travel to far-flung sites or search individually using a multiplicity of finding aids. The above computerized searching not only allows them to access the images themselves, but also provides them with new ways of using visual resources. For instance, a  number of images in  N. A. Halim‘s Database can be displayed on the screen at once and  compared easily and rapidly.  This is possible because movement between digital  images is simple. Similarly, selection of possible images for use can be done very quickly. More importantly, images selected can be enlarged and studied in detail with a simple click of the mouse and also can be downloaded for further study and use.  Downloading also offers the possibility of transferring images directly into slides or projecting the images from the computer through an overhead digital project onto a large screen. This allows presentation to be done easily and directly. In short, computerized  access allows users enormous flexibility in how they formulate and manage searching. They can search by using words in natural language, keywords. And do a Bollean search. Computers also provide browsing options: top down and other logical ways across hierarchies and subject headings.

CONCLUSION: WAKE UP TO DIGITAL WORLD

In this time of increasing demand for library services and decreasing financial support, it is especially important that we are aware of all the options and make the right decisions to optimize our efforts. The conversion of print materials to digital representation is no longer experimental.  Its value has been proved by a series of projects, such as at Cornell University, Elsevier Science Publishers, the University of Michigan,  the library of Congress   and now with Google.  As more and more materials are digitized, users can find materials that span collections and institutions that might otherwise not be known or available.  Broad access can be offered to a unique set of resources, fostering new intellectual depth and breadth in research. Scholars now have begun to have access to amount and kinds of information their predecessors could only dream of in the past. Such a success will make possible a kind of scholarship that is quite different  from now: combining both the power of emerging technologies and  important trend  in scholarship.     Scholarship has significant broadened and deepened in both method and sources. In short, digitization is  a solution to many problems facing the libraries and users. It is for future preservation, for present  access, for dissemination to reach broader audiences. It also addresses storage needs, transmission speeds and cost factors.  In terms of preservation, the creation of a surrogate enables libraries to preserve the originals. In terms of access reference, users have more efficient browsing of large numbers of materials. This improved access can save time that researchers can use on research and discovery. Remote access can mean reaching researchers beyond the walls of the libraries. It can also mean we can do research, find what we want, make copies and order reproductions right from our computers. Improved access also helps the library preserve the originals. Through decreased handling,  less theft or wear or tear problems. Providing  remote access can mean  fewer bodies in the existing library space. Readers need not  handle the materials with gloves and under curatorial supervision. We can browse through hundreds or thousands of photographs without using any finding aids. With that, the searching can be completed within minutes, instead of days, or weeks or months.

As the technology changes, nothing will remain the same. One of the basic truths to remember about this emerging technology is that nothing is as sure as change itself. We must not lose sight of the fact that the transition of collections to digital formats represent a unique opportunity to rethink the way in which these collections are organized, structured, presented and managed to serve more effectively the worldwide community of scholars, for whom the libraries hold these collections in trust. Libraries must move beyond the closed door, static model to accommodate the more flexible and dynamic networked information environment, in which the management of collections may simultaneously include or at least facilitate continuous publishing. Libraries are either partners or driving forces in the production of digital content. Libraries have to break away from a traditional publishing mentality and develop models that build on the strengths of the global networked community and the nature of networked information.   The challenge is how to convert such collections to digital format in a way that facilitates re-use and enhancement by the broad scholarly community over time that weaves primary content into a web of commentary, criticism, scholarship and instruction. We need a new vision of opening up historically inaccessible special collections and linking them  to both the existing and developing base of scholarly publication. Library users expect  more and more material in digital form. Their reasons vary greatly  much has been written on the general advantages of digital materials over print materials. Digital technology has opened up our collections and inspired users in ways never before. It can preserve and protect our precious resources for generations of users to come!  It is a difficult challenge, but well worth the effort.  New ways of looking at images may create new paradigms for using them. Through networking and digitization, scholarly communities now increasingly have a wide range of  resources readily at hand. The technology has improved access to people both near and far, with vast arrays of personalities, skills, propensities and special interest. To enable more users, multiple copies are necessary. One user/one image limitation on access to materials in the traditional library is a luxury which is difficult to maintain.    New digital resources and services will transform the replace paper-based services that libraries traditionally provide. In the rhetoric about new technologies and the emergence of virtual libraries, one frequently encounters  the assertion that digital services will not produce savings. Advantages of digital materials to the library are enormous too! Computers offer access to a variety of resources. They can lead user to as rich an array of resources as possible, giving the users the capability to widen their research. They need no longer have to keep the variety of resources. By using the surrogates, the original  materials can be better preserved for intensive scholarship and research need. The amount of computer phobia is rapidly disappearing as younger generations seem to become  computer-literate.

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The authors can be contacted at e-mail supyan&pkrisc.cc.ukm.my (Prof Madya Dr Supyan Hussin), and chooming@pkrisc.cc.ukm.my (Prof Madya Dr Ding Choo Ming)

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Supyan Hussin, & Ding Choo Ming, Institut Alam & Tamadun Melayu, Universiti Kebangsaan Malaysia, 43600 UKM. Bangi

 

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